At Kid's PlaySpace, we strive to deliver your playground equipment order quickly and efficiently. Please review the information below for details on our shipping policies and procedures.
Shipping costs vary depending on the size and weight of your order, as well as your delivery location. The exact shipping cost will be calculated and displayed during the checkout process before you finalize your purchase. We partner with reputable shipping carriers to ensure safe and timely delivery.
Once your order is processed, you will receive a shipping confirmation email containing tracking information. Typical delivery times range from [Insert typical timeframe, e.g., 3 to 7 business days] within the continental United States. Shipping times to Alaska, Hawaii, and other locations may be longer. Please note that these are estimates, and unforeseen circumstances may cause delays.
We primarily utilize [Insert shipping carrier names, e.g., FedEx, UPS] for shipping our playground equipment. Larger or bulkier items may require specialized shipping arrangements, which will be communicated to you during the checkout process.
You can track your order's progress using the tracking number provided in your shipping confirmation email. Simply click on the tracking link to view the current status and estimated delivery date. If you have any questions regarding your shipment, please don't hesitate to contact us.
Upon receiving your order, please inspect it thoroughly for any damage or missing items. If you discover any issues, please contact us immediately within [Number] days of delivery with photos of the damaged items and your order number. We will work with you to resolve the issue as quickly as possible.
For any questions or concerns regarding shipping, please contact us at:
Our address is: 4326 Eda Forest, Huelberg, Texas, United States. (Please note: this is our business address and not for returns.)
Please see our Returns Policy for information regarding returning items.